How and when your order leaves our warehouse, what it costs, and what to do if something goes wrong in transit.
1. Processing time
Orders are picked, packed and handed to the carrier within 1–3 business days. Auction wins are processed once payment clears. During Flash Drops, processing can take an extra day.
2. Rates
- Standard shipping: flat rate shown at checkout, calculated by weight and destination
- Free standard shipping on orders over $75
- Oversized and freight items are quoted separately and marked on the listing
3. Where we ship
We ship to the contiguous United States. Alaska, Hawaii and Puerto Rico are quoted at checkout. We do not currently ship internationally or to PO boxes for oversized items.
4. Tracking
A tracking number is emailed when your label is created and appears in your account under Orders. Tracking can take up to 24 hours to show movement after it is issued.
5. Packaging
Most of what we sell arrives to us without original retail packaging. We repack items to travel safely. Your order may arrive in a plain box — that is expected and is not a sign of a problem.
6. Damaged or lost in transit
Contact us within 7 days of delivery (or of the expected delivery date, if the parcel never arrived) with photos of the packaging and item. We will file the carrier claim and make it right.
7. Split shipments
Orders containing multiple items may ship in separate parcels at no extra cost. Each parcel gets its own tracking number.
Questions about this policy?
Email support@dailydiscountz.com or use our contact form.
Placeholder notice: this document is a working draft written to cover the structure a policy of this type needs. It has not been reviewed by an attorney. Have counsel review and finalise the language before launch — particularly the sections on liability, dispute resolution, and state-specific privacy rights.